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Frequently Asked Questions

Cabinet FAQs from West Palm Beach's Factory-Direct Kitchen Experts

Whatever stage of a kitchen, bathroom, closet, outdoor kitchen or countertop project you are in, chances are we have answered this question before. Below are the questions we hear most often from Palm Beach County and Broward County homeowners, grouped by topic.
Get a Free Quote(561) 666-1026
Custom white shaker kitchen cabinets installed by Universal Factory Direct in a West Palm Beach home
30–60%
Off retail

30–60%

Off retail pricing

Free

Design consultation

4 Brands

Forevermark, Ideal, ROC, USCD

2–4 wks

Typical delivery

Why so many questions

Cabinets are a big decision. We want you to feel confident.

A kitchen or bathroom remodel is one of the largest investments most homeowners make in a house. Before you commit to a cabinet line, a finish or an installer, you deserve straight answers about pricing, materials and process.
Palm Beach County homeowner reviewing cabinet finish questions with a Universal Factory Direct consultant

Most of the questions below come directly from homeowners across Palm Beach County and Broward County during their own free design consultations.

Universal Factory Direct has spent years fielding questions from homeowners across Palm Beach County and Broward County, from first-time buyers in West Palm Beach condos to families remodeling long-time homes in Boca Raton and Fort Lauderdale. This page pulls together the questions we get asked most, organized into general pricing and process questions, product and material questions, project timeline questions, and consultation questions.

If your question is not answered below, that is what the phone and the contact form are for. Call (561) 666-1026, and a real design consultant, not a call center, will walk through your specific project with you.

Answers

Pricing, Savings & Coverage Area

How much can I really save buying cabinets factory direct?

Most customers save 30–60% off retail compared with traditional retail cabinet pricing. We buy directly from Forevermark Cabinetry, Ideal Cabinetry and ROC Cabinetry in volume and pass the savings on, so a West Palm Beach kitchen remodel can cost far less than the same boxes sold through a big-box store or a retail store with heavy overhead.

Do you offer a free design consultation?

Yes, every project starts with a free design consultation. Bring your measurements or let us come measure, and we will lay out cabinet placement, door styles and finishes at no cost. Request your free quote or call (561) 666-1026.

What areas do you serve?

We deliver and install throughout Palm Beach County and Broward County, Florida. See the full list of cities on our areas we serve page.

What brands of cabinets do you carry?

We carry Forevermark Cabinetry, Ideal Cabinetry and ROC Cabinetry. Between the three lines we can match almost any budget, from in-stock RTA lines that ship in days to semi-custom cabinetry built to your exact dimensions. Browse our styles, colors and brands guide to compare finishes.

Do you sell just cabinet doors, or full cabinet boxes?

We sell complete cabinet systems, plywood boxes, soft-close dovetail drawers and full overlay doors, not door-only refacing panels. That means a stronger, longer-lasting installation whether it is a kitchen, a bathroom vanity or an outdoor kitchen.

Answers

Cabinets, Materials & Warranty

What is the difference between framed and frameless cabinets?

Framed cabinets have a solid wood face frame across the front of the box, which gives a traditional, furniture-like look and a bit more structural rigidity. Frameless (full-access) cabinets skip the frame for a cleaner, more modern appearance and marginally more usable interior storage. Both styles are available across our cabinet styles and colors lineup.

Can I get cabinets for an outdoor kitchen in Florida's humidity?

Yes. Standard indoor cabinet boxes will swell and fail outdoors here, so we spec materials built for Florida weather, salt air and UV exposure. See our outdoor cabinets page for construction details and finish options.

What countertop materials pair well with your cabinets?

Quartz and granite are the most popular choices with our clients, and we help you match slab color and edge profile to your cabinet finish during the design consultation. Visit our countertops page to see options.

Do you sell closet systems, not just kitchen cabinets?

Yes. In addition to kitchen and bathroom cabinets, we design closets and dressing room systems with custom shelving, drawer banks and hanging sections, plus range hoods and floating shelves to finish out the room.

Do your cabinets come with a warranty?

Yes. Each manufacturer, Forevermark, Ideal or ROC Cabinetry, backs its cabinets with its own written warranty against material and construction defects. Terms vary by product line, and we will walk you through the specific coverage for the line you choose during your design consultation. See our terms and conditions for more on how warranty claims are handled.

Answers

Measuring, Timeline & Financing

How do I measure my kitchen before getting a quote?

Our Easy Measure Guide walks you through recording wall lengths, ceiling height and appliance locations before your consultation. If you would rather not measure yourself, we can send someone to your home to take exact measurements before we finalize a quote.

How long does it take from order to installation?

In-stock cabinet lines often ship in a matter of days once ordered. Semi-custom cabinetry, built to your specific dimensions and finish, typically takes several weeks to arrive. Either way, we schedule delivery and installation around your timeline and keep you updated throughout.

Do you handle delivery and installation, or just supply the cabinets?

We handle both. Our team delivers and professionally installs cabinets throughout Palm Beach County and Broward County, we are not a drop-ship supplier. Visit our areas we serve page to confirm coverage for your city.

Do I need a permit to replace kitchen cabinets in Florida?

Simply swapping cabinets usually does not trigger a building permit, but if your project involves moving plumbing or electrical, or knocking out a wall, your municipality will likely require one. If you live in a condo or an HOA community, check with your association about approval and delivery-elevator rules before we schedule installation.

Do you offer financing?

Yes. We offer financing options so you can spread project costs over time. See our financing page for current options, or ask your design consultant during your free quote.

Answers

Consultations, Resources & Next Steps

Can I see cabinet samples before I buy?

Yes, our West Palm Beach team has door and finish samples they can bring to your home. You can also browse our cabinet gallery and the Forevermark catalog online before your consultation.

Do you have videos that explain cabinet construction?

Yes, our cabinet info videos cover plywood box construction, soft-close hardware, drawer types and how our cabinet lines differ, so you can shop with confidence.

Is there a downloadable guide to kitchen cabinet buying?

Yes, download our free Kitchen Cabinet E-Book, it covers construction quality, door styles, finish options and how to budget for a remodel before you schedule a consultation.

How do I leave a review after my project is complete?

We would love to hear about your project. Visit our Review Us page for direct links to leave a Google or Facebook review.

How do I get started?

Call (561) 666-1026, email Joe@ufd1.com, or fill out the form on our contact page to schedule your free design consultation.

Still deciding

Browse cabinets by room before you call

Every project is different, so we built room-specific guides you can browse before your free consultation.

Start with our kitchen cabinets page if you are planning a full remodel, or the bathroom cabinets and vanities page for a primary bath or powder room update. Homeowners adding outdoor living space should check outdoor kitchen cabinets, built to hold up to Florida humidity and salt air. If storage is the goal, our closet and dressing room systems page covers layout options, and kitchen hoods and floating shelves covers the finishing details that make a kitchen feel complete.

When you are ready to compare finishes side by side, our styles, colors and brands guide breaks down Forevermark, Ideal and ROC Cabinetry so you can pick the right line for your budget and taste before your free design consultation.

Contact Us

Still have a cabinet question?

Talk with a West Palm Beach cabinet design consultant about your kitchen, bath, closet or outdoor kitchen project. Quotes are free, and there is never any obligation.
Service area
West Palm Beach, FL — serving Palm Beach & Broward County
Hours
Mon–Fri 9:00am–5:00pm, Sat by appointment

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