Frequently Asked Questions – Universal Factory Direct

Find answers to common questions about our kitchen and outdoor cabinets, ordering process, delivery, and more. If you don't see your question below, contact us at (561) 666-1026 or email sales@ufd1.com.

General Questions

How does Universal Factory Direct offer cabinets at 30-60% off retail?

We sell cabinets factory-direct, eliminating showroom markups and distributor fees. This allows us to pass significant savings on to our customers throughout South Florida.

What brands do you carry?

We carry premium brands including Forevermark, Fabuwood, U.S. Cabinet Depot, Waypoint Living Spaces, Marsh Furniture, and WeatherStrong outdoor cabinets.

Do you offer free design consultations?

Yes! We offer complimentary design consultations either virtually via Zoom or in-home. Our experienced designers will create a custom layout and provide a detailed quote.

How long does delivery take?

Most indoor cabinet orders are delivered fully assembled within 2-4 weeks. WeatherStrong outdoor cabinets ship in 7-10 days.

Do you offer installation services?

While we do not directly install cabinets, we can provide referrals to trusted local contractors who specialize in cabinet installation.

What areas do you serve?

We serve all of Palm Beach County and Broward County, including West Palm Beach, Jupiter, Palm Beach Gardens, Boca Raton, Delray Beach, Fort Lauderdale, Coral Springs, Hollywood, and surrounding areas throughout South Florida.

What payment methods do you accept?

We accept cash and all major credit cards (subject to a 3.5% convenience fee). Zelle payments are also accepted with no additional fees. We do not accept checks.

Do you offer outdoor kitchen cabinets?

Yes! We are an authorized dealer of WeatherStrong outdoor cabinets, which are waterproof, UV-resistant, and manufactured in the U.S.A. specifically for outdoor use.